The following options are available for payment of your assessments to your association:
- You can pay online via credit or debit card, or e-payment using the Portal for your association. If this is your first time logging in, please use your 9 digit account number, which you can find on a statement or letter received from VIS Group, in order to create your new homeowner’s account. Once logged in, click on yellow button “Make a Payment” on the left hand side. The Portal is using a third party vendor for payment processing, and they charge a fee for this convenience.
- Enroll in our ACH program to setup automatic payments of your assessments. ACH is intended for regular assessments and can not be used to make payments under payment plans. This is the best way to pay your assessments as the ACH program is free of charge and the ACH withdrawal updates based on the approved budget every year. You can sign up for ACH online via your association Portal (see item 1 above for more details). Alternatively, you may enroll in our ACH program by contacting our customer support.
- While we are a 100% local company, our bank payment processing center is located in San Francisco, CA. You can mail a check or money order to this processing center at: PO BOX 7218, SAN FRANCISCO CA 94120-7218. It should be made out to your association, not to VIS Group, Inc.
- You can pay by check or money order at our office or by mail at 8617 Martin Way East, Lacey WA 98516. It should be made out to your association, not to VIS Group, Inc.
Unfortunately we are not able to accept payment over the phone, or receive cash or debit/credit cards in person at our office.